Overview

Protection of your personal data and your privacy is important to us. This privacy policy is designed to inform you of what information we may collect, why we collect it, and how we use, collect, disclose, transfer and store your data, whether from our website, social media accounts, or any personal data you provide to us by other means. By using this website, you are agreeing to this privacy policy.


What this policy covers

This privacy policy covers our treatment of personally identifiable information that we gather when you are accessing or using our services. We gather various types of personal information from our users and use it internally in connection with our services, including to personalise, provide, and improve our services, to fulfil your requests for certain products and services, and to analyse how you use the services.


Why we collect data

We collect data to send you electronic marketing communications, programme information, and to respond to your needs and requests. We also use data to understand and improve how our website is being used and to promote our programmes and services.


What information we collect

We may collect personal information that you knowingly provide by filling in forms on our website, subscribing to receive marketing communications, corresponding with us by phone or email, or posting on social media. Such information may include first and last name, address, email address, telephone number, and country of residence.

When registering for a programme, additional information is required including payment information, date of birth, gender, health and medical information, and passport numbers. We only collect this information when you register for a programme and choose to provide it.


How we use your information

Actuality Abroad does not sell or rent your personal information to any other person or company. We use the information you voluntarily share with us to send you electronic marketing communications and offers we believe may be of interest to you, to process your registration, respond to inquiries, make travel arrangements, and deliver programme services.


How we protect your information

We have put in place technical, administrative and physical security measures designed to safeguard your personal information from accidental loss and from unauthorised access, use, disclosure and alteration. When conducting account transactions, we always use industry-standard encryption practices.


Access and disclosure

Actuality Abroad does not share your personal information with any other organisations for their marketing or advertising purposes. We may share your personal information with third-party service providers as necessary so that they can perform requested services. These third parties are prohibited from using your personal information for any purposes other than providing us with the requested products or services.


Cookies

We may use technologies such as cookies, which are small text files sent by our website to your computer, accessed when you visit our site in future. Cookies allow us to recognise you every time you visit and remember specific information about you and your preferences. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies.


Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page. If you use the services after any changes to the privacy policy have been posted, that means you agree to all of the changes.

Questions? Contact us at [email protected].